Booking Policy


Booking and Payment Policy and Notes

1. To secure online reservations and room rates, guests who book rooms on this website must agree to paying the total cost of the room(s) as a security deposit.

2. Upon completing credit card payment on this website, the amount will immediately be charged to the provided credit card.

3. To secure your credit card transactions, this website’s standard is that the individual who booked the room online should be the same person who checks in. When checking in, please provide a corresponding identification document such as the original identification card or the credit card used to book the room.

4. After confirming the booking online, if you need to change or cancel the reservation, please call the hotel staff at 03-433-9090 to help you change your reservation.

5. Online prices all include tax and service fees.

6. Check-in time: from 15:00; Check-out time: until 12:00

7. If you have not checked-out by 12:00, a late check-out fee may be charged.

Late check-out until 15:00: a 50% room charge

Late check-out until 18:00: a 100% room charge

8. The hotel does not provide extra beds. The charges for additional guests are as follows:

- Children under 6 years old will not be charged for accommodation. Buffet breakfast and one set of amenities will be provided.

- Children between 6-12 years old will be charged NT$450. Buffet breakfast and one set of amenities will be provided.

- Children 13 years old and above will be charged NT$900. Buffet breakfast and one set of amenities will be provided. "

9. Baby cots, baby baths, and baby bottle sterilizers are available for lending in limited quantities. Please contact Guest Service to make a reservation.

10. Smoking is prohibited throughout the hotel in accordance with local laws.

11. Pets are not allowed throughout the hotel (except for service dogs).

12. Free parking is available for one car per room. The parking garage is open 24 hours.

13. In the event of a natural disaster (such as an earthquake or typhoon) that causes traffic disruption and work is cancelled by the competent authority, the room rate may be refunded 100% (or the payment may be retained for half a year, limited to one time use).

14. Weekdays are defined as Sunday to Thursday. Weekends and holidays are defined as Friday, Saturday, national holidays, and the day before public holidays. Please check the hotel notices for weekday and holiday dates.

15. For other details not covered herein, the onsite regulations of the hotel will apply, and the hotel reserves the right of final interpretation.

 

I agree to comply with the hotel's relevant precautions and I authorize Fame Hall Garden Hotel to make payments with my credit card information. 

From now on, the security deposit that Fame Hall Garden Hotel collects on booked rooms (including online booking and in-person booking) will be processed according to the Template of Standardized Contract for the Tourism Hotel Industry, Hotel Industry, and Homestay Direct Booking by Individual Travelers as issued by the Tourism Bureau of the Ministry of Transportation and Communications on October 26th, 2015. For further details, please visit the official website of the Tourism Bureau of the Ministry of Transportation and Communications (http://admin.taiwan.net.tw/law/law_d.aspx?no=130&d=631).

 

Descriptions of the deposits collected by the hotel and cancellations are as below:

1. Reservations canceled three days prior to the date of arrival will be refunded 100% of the room rate, or the retained payment may be used as a discount within one year.

2. Reservations canceled one to two days prior to the date of arrival will be refunded 50% of the room rate, or the retained payment may be used as a discount within one year.

3. If the reservation is canceled on the date of arrival or the customer fails to give notice of cancellation, the total amount of the room rate will not be refunded.

Payment Policy


Booking and Payment Policy and Notes

1. To secure online reservations and room rates, guests who book rooms on this website must agree to paying the total cost of the room(s) as a security deposit.

2. Upon completing credit card payment on this website, the amount will immediately be charged to the provided credit card.

3. To secure your credit card transactions, this website’s standard is that the individual who booked the room online should be the same person who checks in. When checking in, please provide a corresponding identification document such as the original identification card or the credit card used to book the room.

4. After confirming the booking online, if you need to change or cancel the reservation, please call the hotel staff at 03-433-9090 to help you change your reservation.

5. Online prices all include tax and service fees.

6. Check-in time: from 15:00; Check-out time: until 12:00

7. If you have not checked-out by 12:00, a late check-out fee may be charged.

Late check-out until 15:00: a 50% room charge

Late check-out until 18:00: a 100% room charge

8. The hotel does not provide extra beds. The charges for additional guests are as follows:

- Children under 6 years old will not be charged for accommodation. Buffet breakfast and one set of amenities will be provided.

- Children between 6-12 years old will be charged NT$450. Buffet breakfast and one set of amenities will be provided.

- Children 13 years old and above will be charged NT$900. Buffet breakfast and one set of amenities will be provided. "

9. Baby cots, baby baths, and baby bottle sterilizers are available for lending in limited quantities. Please contact Guest Service to make a reservation.

10. Smoking is prohibited throughout the hotel in accordance with local laws.

11. Pets are not allowed throughout the hotel (except for service dogs).

12. Free parking is available for one car per room. The parking garage is open 24 hours.

13. In the event of a natural disaster (such as an earthquake or typhoon) that causes traffic disruption and work is cancelled by the competent authority, the room rate may be refunded 100% (or the payment may be retained for half a year, limited to one time use).

14. Weekdays are defined as Sunday to Thursday. Weekends and holidays are defined as Friday, Saturday, national holidays, and the day before public holidays. Please check the hotel notices for weekday and holiday dates.

15. For other details not covered herein, the onsite regulations of the hotel will apply, and the hotel reserves the right of final interpretation.

 

I agree to comply with the hotel's relevant precautions and I authorize Fame Hall Garden Hotel to make payments with my credit card information. 

From now on, the security deposit that Fame Hall Garden Hotel collects on booked rooms (including online booking and in-person booking) will be processed according to the Template of Standardized Contract for the Tourism Hotel Industry, Hotel Industry, and Homestay Direct Booking by Individual Travelers as issued by the Tourism Bureau of the Ministry of Transportation and Communications on October 26th, 2015. For further details, please visit the official website of the Tourism Bureau of the Ministry of Transportation and Communications (http://admin.taiwan.net.tw/law/law_d.aspx?no=130&d=631).

 

Descriptions of the deposits collected by the hotel and cancellations are as below:

1. Reservations canceled three days prior to the date of arrival will be refunded 100% of the room rate, or the retained payment may be used as a discount within one year.

2. Reservations canceled one to two days prior to the date of arrival will be refunded 50% of the room rate, or the retained payment may be used as a discount within one year.

3. If the reservation is canceled on the date of arrival or the customer fails to give notice of cancellation, the total amount of the room rate will not be refunded.

Privacy Policy


Privacy Policy

This website provides safe services, so we definitely respect and protect the privacy rights of the website users.

The content below will help you understand how we collect, use, and protect the personal information that you provide.

Personal Information Collection Policy

To confirm the transactions and services you carry out on this website and to facilitate your access to the website information, we will ask you to provide personal information, including your user ID (account), password, name, ID number, contact number, fax number, email, contact address, etc.

Policy on the Use of Collected Personal Information

All information that you provide on this website is only used for transaction-related operations and when sending event information, newsletters, or mailed DMs.

Policy on Sharing Data with Third Parties

1. Personal information collected by this site will never be arbitrarily sold, exchanged or rented out to other organizations or individuals, or used for other uses other than those listed above without your prior permission.

2. If in order to provide other services or preferential rights this website needs to share user information with a third party that provides the service or benefit (jointly launching an event or special offer with other business partners), we will provide a full explanation at the event. You can choose whether or not to accept that particular service or offer at your discretion.

Cookies Use and Policy

Cookies are short text data that the browser writes onto the user's hard drive in order to distinguish the user’s different preferences. You can choose to modify your browser's acceptance of cookies. If you use IE (Internet Explorer), this feature is in the ""Security"" section of ""Internet Options."" If you use Netscape, this feature is in the ""Advanced"" section of ""Feature Settings."" There are three levels here, including allowing all cookies, being notified when cookies are set, rejecting all cookies, etc. If you choose to reject all cookies, you may not be able to use some personalized services or participate in certain activities on the site.

In order to improve the convenience and accuracy of user input data and to provide better services, the data fields on the website will use cookies to store the data you have entered. Therefore, under this policy principle, the hotel website will write and read cookies in your browser.

Regarding the Right to Amend the Terms of Privacy Rights Protection

To fulfill the intention of protecting the privacy of users, this website’s terms of privacy rights protection will be appropriately modified in accordance with technological development trends, revisions of related laws and regulations, or other environmental changes. The revised terms will be adjusted at any time and immediately published on this website.

Notices


Booking and Payment Policy and Notes

1. To secure online reservations and room rates, guests who book rooms on this website must agree to paying the total cost of the room(s) as a security deposit.

2. Upon completing credit card payment on this website, the amount will immediately be charged to the provided credit card.

3. To secure your credit card transactions, this website’s standard is that the individual who booked the room online should be the same person who checks in. When checking in, please provide a corresponding identification document such as the original identification card or the credit card used to book the room.

4. After confirming the booking online, if you need to change or cancel the reservation, please call the hotel staff at 03-433-9090 to help you change your reservation.

5. Online prices all include tax and service fees.

6. Check-in time: from 15:00; Check-out time: until 12:00

7. If you have not checked-out by 12:00, a late check-out fee may be charged.

Late check-out until 15:00: a 50% room charge

Late check-out until 18:00: a 100% room charge

8. The hotel does not provide extra beds. The charges for additional guests are as follows:

- Children under 6 years old will not be charged for accommodation. Buffet breakfast and one set of amenities will be provided.

- Children between 6-12 years old will be charged NT$450. Buffet breakfast and one set of amenities will be provided.

- Children 13 years old and above will be charged NT$900. Buffet breakfast and one set of amenities will be provided. "

9. Baby cots, baby baths, and baby bottle sterilizers are available for lending in limited quantities. Please contact Guest Service to make a reservation.

10. Smoking is prohibited throughout the hotel in accordance with local laws.

11. Pets are not allowed throughout the hotel (except for service dogs).

12. Free parking is available for one car per room. The parking garage is open 24 hours.

13. In the event of a natural disaster (such as an earthquake or typhoon) that causes traffic disruption and work is cancelled by the competent authority, the room rate may be refunded 100% (or the payment may be retained for half a year, limited to one time use).

14. Weekdays are defined as Sunday to Thursday. Weekends and holidays are defined as Friday, Saturday, national holidays, and the day before public holidays. Please check the hotel notices for weekday and holiday dates.

15. For other details not covered herein, the onsite regulations of the hotel will apply, and the hotel reserves the right of final interpretation.

 

I agree to comply with the hotel's relevant precautions and I authorize Fame Hall Garden Hotel to make payments with my credit card information. 

From now on, the security deposit that Fame Hall Garden Hotel collects on booked rooms (including online booking and in-person booking) will be processed according to the Template of Standardized Contract for the Tourism Hotel Industry, Hotel Industry, and Homestay Direct Booking by Individual Travelers as issued by the Tourism Bureau of the Ministry of Transportation and Communications on October 26th, 2015. For further details, please visit the official website of the Tourism Bureau of the Ministry of Transportation and Communications (http://admin.taiwan.net.tw/law/law_d.aspx?no=130&d=631).

 

Descriptions of the deposits collected by the hotel and cancellations are as below:

1. Reservations canceled three days prior to the date of arrival will be refunded 100% of the room rate, or the retained payment may be used as a discount within one year.

2. Reservations canceled one to two days prior to the date of arrival will be refunded 50% of the room rate, or the retained payment may be used as a discount within one year.

3. If the reservation is canceled on the date of arrival or the customer fails to give notice of cancellation, the total amount of the room rate will not be refunded.